When I went through volunteer training, the Volunteer Co-ordinator at The Mustard Seed went through a list of rules for us - don't give the patrons any money or gifts, don't give them rides, don't tell them where you live or your last name, and don't go visit their residences by yourself. At the time I understood the rules, although I never thought I'd become close enough to any of the patrons to really worry about the rules.
How wrong I was.
After less than two months, I am developing bonds with some of the patrons, and I can hear myself thinking that there are certain people who are harmless and could benefit from a ride home. Like Michael, the older English gentlement who has a hard time with the stairs, and who was so grateful for the little chocolate bars we were handing out last night. Surely I could give him a ride home, right?
Or Stewart and his wife, who were so helpful last night since I was the only volunteer left after 900. I was running the coffee bar by myself, but would never have been able to keep up with the dishes or the coffee without their help. Happily, we were cleaned up by 1015. Surely they would be harmless, right?
But, rules are rules and there are reasons for them. I joke around with some of the other people who come in regularly, but I would never think of breaking the rules with those younger people - they seem too streetwise, too strong, different than the older people with their broken bodies. I had my first "uncomfortable moment" with a patron who started chatting with me, which was fine, but then started making some comments which were not fine, and I just ignored him and talked to the next people in line. He didn't come back to the coffee bar. Another patron was quite irate when I wouldn't give him a water bottle that was behind the counter - I told him it probably belonged to a staff member, but he still wanted it. I didn't see him again either. Last night was the first night I was grateful for the staff lead walking me outside and making sure I got into my car safely. In past weeks, I didn't have any issues leaving, but last night a lot of people were hanging around outside after 1000.
As Laura said in that inital training meeting, we need to be cautious, not over the top, but not naive either. These are people who are hungry and desperate some of the time, and I'm a nice person who wishes I could help them all, but sometimes you just have to accept the limits.
And on another positive note, I finally made it over to my friend with the puzzles. I didn't have much time since there were so few volunteers last night, but I attempted one puzzle (unsuccessfully). I hope he comes back next week so that I can try again.
And I hope my singer friend comes back since he always seems happier when he sings, and I missed hearing his rendition of 90s grunge.
And I hope the young guy with a cane who looked like he had been in a fight felt better after I gave him some chocolate.
And I hope the couple who was walking back to Capilano made it safely.
I hope.
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